Terms & Conditions

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Terms & Conditions

Terms and Conditions

All tickets purchased from 6 July 2026 onwards are valid for the 2027 edition of VIBE Festival!

These Terms and Conditions apply to VIBE Festival taking place in 2027.

ORGANISER

LKD Events SRL

Registered office: 13 Koós Ferencz Street, Târgu Mureș, Mureș County

Trade Register No.: J26/204/2019

Tax ID (CUI): 40476896

Legal representative: Rés Konrád-Gergely

 

Event

The 2027 edition of VIBE Festival takes place from 1 to 4 July 2027 in Sângeorgiu de Mureș, on the banks of the Mureș River (Mureș County, Romania).

 

Terms and Conditions

For good reason, the organiser reserves the right to amend these Terms and Conditions where such amendments are necessary for the proper running and organisation of the event. All amendments will be published on www.vibefestival.ro and at the venue entrance, and take effect upon publication.

By purchasing a ticket, the participant acknowledges these Terms and Conditions and undertakes to comply with them. In the case of free tickets, the participant also accepts the rules upon receiving the ticket, regardless of its source.

The organiser guarantees that participants can attend the event upon presenting a valid ticket. The organiser accepts no liability for tickets and does not guarantee entry to anyone who did not purchase their ticket on the official website (www.vibefestival.ro) or from official partners, promoters or partner organisations, or did not receive it free of charge from the organiser's official representatives.

TICKETS, TICKET TYPES AND PURCHASE

Where to buy tickets

Tickets can be purchased as follows:

 

Important: The organiser is only responsible for tickets purchased on the official website (www.vibefestival.ro) or from partners, promoters or partner organisations.

 

Ticket refunds

The organiser is not obliged to refund the ticket price at the buyer's request.

Under Article 16(l) of Government Emergency Ordinance (OUG) No. 34/2014, the purchase of tickets for this festival is exempt from the consumer's right of withdrawal.

 

Ticket validation / scanning

E-tickets can be scanned from a mobile device, so there is no need to print them.

Physical tickets must be presented in their original form at validation; they are not accepted in electronic form.

 

Ticket code and ticket security

The code on physical tickets certifies the validity of the ticket.

Take care of your ticket! If the code is damaged, the ticket becomes invalid and we are unable to issue a new one.

 

Questions about tickets? Write to us at: [email protected]

TICKET TYPES

Festival pass

The festival pass grants entry to the festival grounds for the entire festival, from 1 July, 12:00 until 5 July, 10:00, except for the camping, VIP and GOLDEN CIRCLE areas.

 

Day ticket

The day ticket is valid on the selected day from 10:00 until 10:00 the following day and grants entry to the festival grounds during this time, except for the camping, VIP and GOLDEN CIRCLE areas.

Important: If you do not hold another valid ticket once your day ticket expires or at the end of the festival, the organisers are entitled to remove you from the festival grounds, with the help of the authorities if necessary.

 

VIP pass

The VIP pass grants the buyer entry for the entire festival, from 1 July, 12:00 until 5 July, 10:00, to the festival grounds as well as to the VIP and GOLDEN CIRCLE areas, according to their opening hours. Please note: the VIP pass does not grant access to the campsite.

 

VIP day ticket

The VIP day ticket grants the same rights as a regular day ticket, plus access to the VIP and GOLDEN CIRCLE areas, according to their opening hours.

Important: The VIP day ticket does not grant access to the campsite either.

If you do not hold any further entitlement to entry once it expires or at the end of the festival, the organisers may remove you from the festival grounds, with the help of the authorities if necessary.

 

Two-day pass

Two-day passes for 1-2 July 2027 are valid on the festival grounds from 1 July 2027, 12:00 until 3 July 2027, 10:00.

Two-day passes for 2-3 July 2027 are valid on the festival grounds from 2 July 2027, 10:00 until 4 July 2027, 10:00.

Two-day passes for 3-4 July 2027 are valid on the festival grounds from 3 July 2027, 10:00 until 5 July 2027, 10:00.

Important: Two-day passes do not grant access to the camping, VIP and GOLDEN CIRCLE areas.

If you do not hold another valid ticket once your two-day pass expires or at the end of the festival, the organisers are entitled to remove you from the festival grounds, with the help of the authorities if necessary.

 

VIP two-day passes

VIP two-day passes for 1-2 July 2027 are valid on the festival grounds from 1 July 2027, 12:00 until 3 July 2027, 10:00.

VIP two-day passes for 2-3 July 2027 are valid on the festival grounds from 2 July 2027, 10:00 until 4 July 2027, 10:00.

VIP two-day passes for 3-4 July 2027 are valid on the festival grounds from 3 July 2027, 10:00 until 5 July 2027, 10:00.

Important: VIP two-day passes also grant access to the VIP and GOLDEN CIRCLE areas during their period of validity and according to the opening hours of the VIP and GOLDEN CIRCLE areas, but do not grant access to the campsite.

If you do not hold another valid ticket once your two-day pass expires or at the end of the festival, the organisers are entitled to remove you from the festival grounds, with the help of the authorities if necessary.

 

VIP upgrade

This ticket grants the buyer access to the VIP and GOLDEN CIRCLE areas, according to their schedule. It does not grant entry to the festival on its own; a regular festival pass is also required. This is an add-on product. It does not grant access to the camping area either.

 

GOLDEN CIRCLE upgrade

This ticket grants the buyer access to the GOLDEN CIRCLE area, according to its schedule. It does not grant entry to the festival or the VIP area on its own; a regular festival pass is also required. This is an add-on product. It does not grant access to the camping area either.

 

Camping pass

This ticket grants the participant access to the campsite from 1 July, 12:00 until 5 July, 10:00. The camping pass also includes use of the showers. The camping pass is an add-on product and does not on its own grant entry to the festival, VIP or GOLDEN CIRCLE areas.

Note: The camping ticket is valid for one person, not for a tent pitch. Buyers must bring their own tent and all other equipment.

 

Glamping pass

The glamping pass grants access to both the campsite and the glamping area, as well as to the showers and toilets. The glamping pass is an add-on product and does not on its own grant entry to the festival, VIP or GOLDEN CIRCLE areas.

 

Lifetime VIP Pass

This ticket type grants entry to all future editions of VIBE Festival. Every year, the pass holder may stay on site for the entire festival and has access to the festival grounds as well as to the VIP and GOLDEN CIRCLE areas, but not to the campsite.

Important: The ticket is personalised and may only be used by the buyer.

Note: Every September, the Lifetime VIP Pass holder must email [email protected] to request their ticket for the following festival.

 

Free tickets

Free tickets (invitations, prizes, sponsorships) are only valid in the holder's name. Only the person whose name matches the name on the ticket and on their ID card may enter the festival.

 

Ticket transfer: 

Free tickets CANNOT BE TRANSFERRED to another person.

Tickets purchased online and offline are not personalised, so they can be passed on or resold. The name given at purchase is not taken into account when tickets are exchanged.

Prices

Physical tickets sold offline:

VIBE PASS - 399 RON

 

Tickets sold online in the festival's official webshop (https://vibefestival.ro/en/tickets):

For tickets purchased via the website, the event's official ticketing service provider, Netpositive Events SRL, charges an additional handling fee of 4.5% of the total value of the products purchased. The handling fee is rounded to the nearest whole amount.

 

Tickets sold online in the festival's promoter webshop (https://vibefestival.ro/en/promotershop):

 

VIBE PROMOTER PASS - 339 RON

VIBE PROMOTER PASS - 399 RON

VIP PROMOTER PASS - 699 RON

CAMPING PASS - 119 RON

VIP UPGRADE - 300 RON

GOLDEN CIRCLE - 100 RON

MINORS

Age is determined as of the date the wristband is collected.

Participants under 10 may attend the festival free of charge, but only when accompanied by a parent or legal guardian who holds a valid ticket. The parent/legal guardian must present their ID card and the child's birth certificate.

Before entry, a declaration must be completed and presented on site. The minor and the parent/legal guardian must collect their wristbands at the same time.

 

Minors aged 10-12: must hold a ticket and may only attend the festival accompanied by a parent or legal guardian who also holds a ticket. (Note: If the minor holds a festival pass, the accompanying adult must also hold a festival pass.) Before entry, a declaration must be completed and presented on site. The minor and the parent/legal guardian must collect their wristbands at the same time. The parent/legal guardian must present their ID card and the child's birth certificate.

 

Minors aged 12-16: must hold a ticket and may attend the festival with an accompanying adult who also holds a ticket. (Note: If the minor holds a festival pass, the accompanying adult must also hold a festival pass.) A parental consent form naming the responsible adult must be completed. The accompanying adult must present their ID card, together with the child's birth certificate if the minor is under 14, or the minor's ID card if the minor is over 14.

 

Participants who are 16 or older but under 18 do not need a declaration for minors.

 

The organiser reasonably checks that the declarations and consent forms are formally present, without being responsible for the authenticity of the signatures and documents presented. Parents, legal guardians and accompanying adults bear sole responsibility for the accuracy of the data and declarations and for supervising minors.

 

Participants under 18 receive a distinctive wristband, which ensures that vendors do not serve them alcohol, energy drinks or cigarettes. Removing the wristband is strictly prohibited and results in a ban from the event.

 

Festivalgoers under 12 cannot collect their wristband during early wristband exchange, only on site during the festival.

 

The declaration is available here: [Declaration]

PERSONS WITH DISABILITIES

For minors, regardless of the type and degree of disability, a free festival pass can be requested both for the minor and for one accompanying person. The other rules on the entry of minors can be found above.

For adults, free tickets are only available to persons with disabilities classified as „grav” (severe) or „accentuat” (pronounced) according to their disability classification certificate. In such cases, the accompanying person can purchase a ticket at a 50% discount.

To request a free or discounted ticket, please send your valid disability classification certificate and the ID cards of the person with disabilities and the accompanying person to [email protected] by 29.06.2027. The documents sent contain personal data, including health data. We use them solely to verify eligibility for free tickets and treat them confidentially in accordance with the applicable data protection legislation. Please only send these documents if you agree to LKD Events SRL processing this data for the purpose of verifying eligibility for free tickets. By sending the documents, you expressly consent to the processing of health data. Further information can be found in the VIBE Festival privacy policy.

By requesting a free ticket, the person with disabilities and the accompanying person acknowledge the specific conditions of the festival (crowds, loud noise, light and sound effects, etc.) and agree to attend at their own risk, taking their state of health into account. The organiser takes the necessary measures to provide reasonable safety conditions for all participants, including persons with disabilities, within the limits of the available infrastructure.

Persons sending a disability classification certificate must include in their email an explicit declaration of consent to the processing of health data by typing the following sentence: «I, the undersigned [full name of the person with disabilities/guardian/legal representative of the minor], declare that I have read the information on the processing of personal data in the VIBE Festival privacy policy and expressly consent to LKD Events SRL processing my health data (the data contained in the disability classification certificate and/or in other medical documents I have sent) for the purpose of verifying eligibility for free participation in the festival and managing entry to the festival.»

TICKETS AND WRISTBANDS

Participants may enter the following four areas of the festival grounds:

Participants must exchange their ticket for a wristband at the festival entrance or at the wristband exchange points announced in advance.

During early wristband exchange, only pass-type tickets can be exchanged, and only by participants over 12. Glamping units and camping add-ons can only be exchanged at the festival venue, during the festival.

Day tickets can only be exchanged for a wristband on the day for which they are valid.

Two-day passes can only be exchanged for a wristband on the days for which they are valid.

Wristbands can only be collected with a valid ID card. We also accept a photo of the ID card. For minors, the documents described above must also be submitted.

The organiser fastens the wristband on the wrist of the festivalgoer who presents their valid ID card and ticket when exchanging the wristband. Each festivalgoer may only collect their own wristband; transferring it to anyone else is strictly prohibited. If the organisers notice that someone is not wearing their own wristband, both that person and the original owner of the wristband will be banned from the festival.

Free tickets can only be exchanged by the person who proves their entitlement with an ID card: the name on the ticket must match the name on the ID card.

The festival areas can only be entered with a wristband, which the festivalgoer must wear on their wrist. The chip on the wristband (hereinafter: RFID tag) stores the festivalgoer's access rights, i.e. which areas they may enter. Based on the tickets exchanged, the RFID tag contains the festivalgoer's area access rights, and the chip on the wristband also contains the festivalgoer's personal data and photo. Regular day ticket wristbands have no RFID tag.

The organiser reserves the right to check wristbands at any time, both at the entrances to the festival and the festival areas and anywhere on the festival grounds. Wristbands and area access rights are checked with a special electronic device that shows whether the festivalgoer may enter the area in question.

The participant is responsible for the loss, damage or destruction of the wristband or RFID tag. If the wristband or RFID tag is lost, damaged or destroyed, the participant is not entitled to stay on the festival grounds until they have a new valid wristband and RFID tag. Torn, opened or taped wristbands and RFID tags are not valid, and the organiser does not guarantee their replacement. For any problem, please contact the help desk window at the containers located at the festival entrance.

To resolve any problem, the festivalgoer must present their ID card and the ticket(s) with which they collected their wristband. Festivalgoers should keep their ticket throughout the festival and take a photo of the serial number on the back of the RFID tag.

ATTENDANCE

The festival and its areas can only be entered at the designated entry points.

By purchasing a ticket, every participant acknowledges these Terms and Conditions, which will be displayed in a clearly visible place. For free tickets, the Terms and Conditions are acknowledged upon receiving the ticket.

To ensure the safe running of the event, the organiser reserves the right to prohibit bringing certain items onto the festival grounds.

The following may not be brought onto the festival grounds: drugs, pyrotechnics, glass bottles, dangerous items, knives, umbrellas, drones, gimbals, selfie sticks, explosive, flammable or toxic items, or any item that could be used to injure others.

Alcohol may not be brought onto the festival grounds in any form.

Festivalgoers may not bring food or drinks into the festival, except for a maximum of 2 litres of unopened water; campers are also exempt and may bring non-perishable food (e.g. tinned food, bread) and a maximum of 2 litres of unopened water.

Everyone attends the event at their own risk, including those with a physical or mental condition for which large crowds, loud noise or special sound and light effects may be harmful.

The organisers draw attention to the fact that there may be fireworks during the event and accept no liability for any damage caused by them.

Vehicles may only enter the festival grounds with an access permit issued by the organisers.

CCTV cameras operate in certain areas of the festival for the safety of all participants.

CODE OF CONDUCT

All participants must comply with these Terms and Conditions, with general social norms and with applicable law. Any activity that may endanger the safety of other participants or infringe their fundamental rights is prohibited on the festival grounds. The organiser accepts no liability for any material or physical damage resulting from a breach of these Terms and Conditions; in the event of misconduct, the person causing the damage must pay compensation.

The organisers, partner organisers and accredited press are entitled to film and take photographs at the event. By entering, participants accept that they may appear in video recordings or photographs and are not entitled to make any claim regarding their use. The organiser is entitled to use these recordings as promotional material and make them public without any subsequent payment.

Participants may take photos and videos, but solely for personal use. Publishing any material, whether free of charge or for payment, is prohibited.

In exceptional cases, a performer may request that photography and filming be prohibited during their performance; the organisers will announce this in advance on the festival's Facebook page, on site or immediately before the performance.

Commercial or promotional activity on the festival grounds is prohibited without the organiser's written consent.

Minors may not consume alcohol or energy drinks, nor may they be served them. Drug use is illegal and punishable by law.

The use of any flammable or fire-hazardous substance is prohibited on the festival grounds (e.g. lighting campfires or using open flames).

By purchasing an entry ticket, the participant also accepts the rules of the Mureșul Sports and Leisure Complex (Weekend). The pools are used at one's own risk. For free tickets, the rules are accepted upon receiving the ticket.

Swimming in the Mureș River is prohibited and life-threatening.

RULES FOR USING THE CAMPSITE AND GLAMPING AREA

The camping and glamping areas and their associated facilities open on 1 July 2027 (12:00) and close on 5 July (10:00).

After closing, the organisers no longer provide supervision in the camping and glamping areas.

The camping and glamping areas are open 24 hours a day; participants with a valid ticket may leave and return to these areas at any time.

The organisers accept no liability for lost or stolen personal belongings.

Setting up any garden or patio furniture is prohibited in the camping and glamping areas.

Participants may only bring tents of the size needed for their accommodation. The organisers do not accept tents with large porches and reserve the right to refuse certain tents entry to the camping area.

All participants are subject to a bag and body search every time they wish to enter the camping or glamping area.

The organisers accept no liability for confiscated items. Participants may return to their car to leave non-permitted items there, except for illegally held items. The organisers accept no liability for items left in cars.

Persons found in possession of illegal items (e.g. drugs, unlicensed weapons) will be handed over to the authorities immediately.

Generators and stoves may not be brought onto the festival grounds. Tents may only be pitched on designated pitches. Camping is not permitted on walkways or near toilets or showers.

Littering is prohibited; rubbish must be placed in the designated bins!

On entry, campers and glampers must show their festival wristband, whose RFID tag certifies their right to enter the area. The organisers check the validity of the RFID tag with an electronic scanner; it is only valid if the data on it matches that of the person wishing to enter, as confirmed by the photo.

The organisers ensure that there are showers, toilets and sufficient power supply on the festival grounds, but cannot guarantee individual access to electricity.

Damaging showers, toilets, lighting systems or dividing fences is subject to a penalty, and the person causing the damage must pay compensation.

IMPORTANT INFORMATION ABOUT GLAMPING

The person who arrives first at the glamping cabin, yurt or pre-pitched tent receives the key and is then responsible for ensuring that everyone can enter and leave freely.

If the key is lost, a new one can be requested at the glamping area entrance, and compensation must be paid, the amount of which is set by the organiser in the liability declaration (signed by the participant when receiving the key).

By signing the liability declaration, the participant also agrees to pay compensation if anything goes missing or is damaged in the accommodation unit. When participants wish to leave the accommodation unit for good, they must inform the organisers at the glamping area entrance, and the unit will be inspected together to check whether anything has been damaged or has gone missing. If the organisers find any damage or missing items, compensation must be paid, the amount of which is set by the organiser in the liability declaration.

Glamping tickets can be exchanged for wristbands at the festival entrance. Keys and other accessories can be collected at the glamping area entrance.

Further rules of conduct for the glamping area can be found in the „Code of Conduct” section.

SECURITY

The organiser maintains order on the festival grounds with security staff. Participants must respect the work of security staff and follow their instructions in emergencies.

If anyone endangers or assaults others, security staff may, at their discretion, escort the offender off the festival grounds, with the help of the authorities if necessary.

FIRST AID

First aid points are available on the festival grounds and can be used free of charge.

LOST PROPERTY

Items lost at the festival can be handed in at the containers next to the festival entrance during the festival. They can also be collected there during the festival.

Personal documents are handed over to the Sângeorgiu de Mureș Local Police immediately after the festival ends.

After the festival, enquiries about lost items can be sent to [email protected]. Items are kept for 30 days after the festival ends.

The festival accepts no liability for lost items.

PAYMENT OPTIONS ON THE FESTIVAL GROUNDS

Between 01.07.2027, 12:00 and 05.07.2027, 09:00, festivalgoers can top up or withdraw money from their RFID tag at any time at the designated top-up points, i.e. the cash points.

Please note! The remaining balance on the RFID tag can be withdrawn while the entry ticket is valid. Under these Terms and Conditions, day ticket holders must leave the festival grounds once their ticket expires. Accordingly, if participants leave after that time, the organisers are not obliged to let them back into the event to withdraw their remaining balance.

The remaining balance on the RFID tag can be withdrawn in cash at the cash points until 05.07.2027, 09:00 at the latest. Refunds are free of charge for balances of 5 RON or more. Top-ups can be made by bank card, mobile payment (Apple Pay, Google Pay, BT Pay or other) and cash.

RFID tags can be topped up with a minimum of 5 RON.

Festivalgoers can check the balance on their RFID tag at any time at any payment and top-up point.

We accept no liability for damaged, lost or stolen RFID tags and do not guarantee that the balance on them can be refunded to the festivalgoer.

If the wristband and RFID tag are intact but there is a problem with the balance on it, please contact the top-up point, i.e. the cash point, where we can check the transactions using the ID on the back of the RFID tag.

If your wristband or RFID tag is damaged, lost, stolen, etc., please contact the help desk window at the wristband exchange point at the festival entrance.

To resolve any problem, the participant must present their ID card and the ticket(s) with which they collected their wristband.

In addition to the wristband with an RFID tag, an RFID card can also be requested, which is primarily available to day ticket holders. RFID cards are subject to the same rules as wristbands with an RFID tag, with the following differences:

When requesting the card, the festivalgoer must pay a deposit of 5 RON.

Festivalgoers must keep the receipt received when collecting the card and making the first top-up, or take a photo of it. In the event of loss, damage or any other problem, the organiser can only identify the card and its balance on the basis of this receipt.

Payment by bank card and mobile payment (Apple Pay, Google Pay) is also available throughout the festival grounds.

REUSABLE CUP SYSTEM

To reduce waste, the festival operates a reusable cup system, which aims to reduce the amount of waste from single-use cups.

 

Buying cups:

At the festival bars, drinks are served in returnable cups, with a deposit of 9 RON per cup, regardless of size. Shot glasses are an exception to this rule. Depending on the drink purchased, participants receive 300 ml or 400 ml cups. These cups are reusable and help reduce plastic waste.

Please note! Reusable cups can be returned while the entry ticket is valid. Under these Terms and Conditions, day ticket holders must leave the festival grounds once their ticket expires. If participants leave after that time, the organisers are not obliged to let them back into the event to return their remaining cups.

Returning cups: At the end of the festival, or when the cup is no longer needed, it can be returned at the top-up point (cash point), and the participant receives 7 RON back per cup out of the 9 RON paid, as the cleaning cost is deducted. The amount will be credited to the participant's RFID tag. Cups can only be returned at the designated points, until 05.07.2027, 09:00 at the latest.

If a participant does not return their cup within this deadline, the cup is considered purchased by the participant.

Cup exchange: Dirty cups can be exchanged for clean ones free of charge at the bars.

Responsibility and use: Cups are the property of participants from purchase until return. Cups must be used as intended and may not be thrown away on the festival grounds. The festival accepts no liability for lost or damaged cups and does not refund their cost.

GUARANTEE

The organiser guarantees entry and access to the various services for participants who hold a valid entry ticket. In the event of force majeure, the organiser may change the date of the festival at its own discretion. The festival date will not change in the event of minor weather changes (rain, cloudy weather, etc.).

The organiser reserves the right to change the concert programme for organisational or safety reasons or due to force majeure. Participants are not entitled to compensation if the programme changes.

The organiser accepts no liability for damage occurring on the festival grounds unless it results from the organiser's negligence or poor organisation.

Once the wristband and RFID tag have been handed over, the organiser is not responsible for their condition. Participants are not entitled to claim compensation from the organiser if the wristband is subsequently damaged or lost.

The organiser accepts no liability for events taking place outside the festival grounds.

CHRISTMAS BOX

DELIVERY OF MYSTERY CHRISTMAS BOXES ORDERED ONLINE

We deliver throughout Romania via Sameday courier, and orders to other countries via Romanian Post (Poșta Română). Sameday notifies the buyer by email and SMS of when and where the parcel can be collected.

If the buyer does not collect the parcel within the time frame given by the courier, the parcel is returned to the organiser. If redelivery is requested, the buyer pays the delivery fee again upon receiving the parcel, as they did not collect it when they should have. Redelivery requests are only accepted in February 2027, via [email protected].

PENALTIES

The organiser has the right, with immediate effect, to refuse a participant entry to the festival grounds, either permanently or temporarily, or to escort them off the grounds where applicable, if they fail to comply with these Terms and Conditions or with the laws in force in Romania.

Persons who enter the camping or glamping area without a camping ticket must pay the price of the camping or glamping ticket and must then leave the area immediately.

INSTALMENT PAYMENT POLICY

General information

The organiser of VIBE Festival, LKD Events SRL, offers for a limited time the option to purchase VIBE Festival products in monthly instalments.
Instalment payment is available for all VIBE Festival products.

Buyers can add several types of products, and several units of each, to their cart. At checkout, the instalment payment process can be started for the total value of the products in the cart. The cart total can be split into instalments; however, the handling fee (4.5%), calculated on the total value of the products in the cart, must be paid with the first instalment.

By paying the first instalment, the buyer agrees that Netpositive Events SRL, the ticketing service provider of VIBE Festival, will automatically charge the remaining instalments to the valid debit or credit card provided, in the months that follow. It is the festivalgoer's responsibility to ensure that sufficient funds are available on the card when each instalment is due. Once the first instalment is paid, the products in the cart are reserved.

Once all instalments have been paid successfully, the buyer will receive the products in the cart by email after the final instalment is settled.

Suggested instalment schedules

Buyers can spread the amount due over several months:

  1. If the purchase is made by 15 February 2027, the amount can be split into 5, 4, 3 or 2 instalments.

For example, if the purchase is made on 3 December 2026, the following instalments are due on these dates:

 

  1. If the purchase is made between 16 February and 15 March 2027, the amount can be split into 4, 3 or 2 instalments.

  2. If the purchase is made between 16 March and 15 April 2027, the amount can be split into 3 or 2 instalments.

  3. If the purchase is made between 16 April and 15 May 2027, the amount can be split into 2 instalments.

 

Payment issues / Missed instalments

If, for any reason (e.g. a technical error, insufficient funds or any other issue that is solely the responsibility of the buyer or the card issuer), the ticketing service provider is unable to charge the instalment due to the debit or credit card provided, it will try two more times. There are approximately seven days between attempts. If the charge still fails after these attempts, the reserved products become invalid and the instalment plan is terminated.

If the instalment cannot be charged to the card for external reasons (e.g. the card has expired) but the buyer wishes to continue the payments, the outstanding amount can be settled by bank transfer or with a new card via SaferPay PayLink. For details, please contact us at [email protected] before the third charge attempt so that we can advise you on the next steps.

Cancelling the instalment plan

If, after paying the first or several instalments, the buyer no longer wishes to continue the instalment plan, or if the instalment cannot be charged to the debit or credit card after repeated attempts, the reserved products become invalid. The instalments already paid towards the cart total, as well as the full handling fee, are retained by LKD Events SRL and Netpositive Events SRL, and the buyer forfeits these amounts.

Buyers who wish to cancel the instalment plan must send their request to [email protected].

Final provisions

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